Privacy Policy

Effective Date: January 19, 2025

Last Updated: January 19, 2025

Introduction

Welcome to LetSay ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect information when you use our mobile application LetSay (the "App").

By using LetSay, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Account Information: Username, email address, and password when you create an account
• Profile Information: Profile picture, bio, and other optional profile details
• Audio Content: Audio posts, comments, and messages you create and share
• Social Interactions: Information about users you follow, likes, and group memberships

Information Collected Automatically

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: Features used, interaction frequency, session duration
• Log Data: IP address, access times, app crashes, and system activity
• Audio Metadata: Duration, timestamp, and technical properties of audio files

How We Use Your Information

We use collected information to:

• Provide and maintain our audio social platform
• Enable you to create and share audio content
• Facilitate social interactions (following, liking, messaging)
• Manage group conversations and communities
• Send important service updates and notifications
• Improve app performance and user experience
• Ensure platform safety and prevent abuse
• Comply with legal obligations

Information Sharing

We share your information only in these circumstances:

• With Other Users: Your public audio posts, profile information, and social interactions are visible to other users based on your privacy settings
• Service Providers: Third-party services that help us operate our platform (cloud storage, analytics)
• Legal Requirements: When required by law or to protect rights and safety
• Business Transfers: In connection with any merger, sale, or acquisition
• With Your Consent: When you explicitly agree to sharing

Data Storage and Security

• Audio content and user data are stored on secure cloud servers
• We implement industry-standard encryption for data transmission
• Access to personal data is restricted to authorized personnel only
• Despite our efforts, no security measures are completely foolproof

Data Retention and Automatic Deletion

Permanent Data:

• Account information and profile data are retained while your account is active
• You may delete your account at any time, which will permanently remove all associated data

Your Privacy Rights

You have the right to:

• Access your personal information
• Update or correct your information
• Delete your account and associated data
• Control privacy settings for your content
• Opt-out of non-essential communications
• Request a copy of your data before automatic deletion

Children's Privacy

LetSay is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such information, we will promptly delete it.

Third-Party Services

Our App may contain links to third-party services. We are not responsible for the privacy practices of these external sites or services.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through the App or via email. Continued use after changes constitutes acceptance.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at: